Frequently Asked Questions

Most frequent questions and answers

Can I try out the club before joining?

We offer this as an option as we recognise the importance of experiencing our products and services before committing to a membership. However if you choose not to join the club the service will be charged. Contact one of our consultants to arrange an initial meeting.

How do I book a personal training session?

All personal training sessions must be arranged in advance to make sure that a trainer is available for you. You can book your session directly with the personal trainer of your choice.

Should I tell the group exercise Instructor i'm in the class for the first time?

At the beginning of each class our group exercise instructors ask who is there for the first time. They do this so that they can give special attention and advice to the newcomers. It is recommended that you inform the group exercise instructors of any relevant information about your state of health or your physical condition before the class starts. Check the schedule of available classes.

Do I have to register to attend a class?

Yes, Classes do need to be registered in advance through our member login area. For more information please contact us.

Can I take a break in my membership?

Memberships are on a rolling monthly basis but they may be suspended for any reasons for not less than 10 days up to 3 months. If the membership is not suspended and expired without being renewed there is a joining fee of 25 Euros. 

Can I share a membership, Class bono or Personal Training Bono with someone else?

No sorry, these packages are assigned to one person only.